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The Rent Collections Department |
Are you tired of paying a landlord
that just wants you to mail your payments? Are you not able to talk to you landlord
about questions or concerns? Welcome to wonderful, friendly customer service.
At Zanesville Metropolitan Housing Authority we have two very nice
people that work in our rent collection office. They are here to help you with your
concerns about rent, charges, deposits, and move outs.
As is our policy, rent is due by noon on the sixth working day of
every month. If it is late there is a late fee($10.00) put onto your account. We
accept cash and money orders at all times. We only accept checks before late notices
leave the building. We do not accept starter checks or checks from someone other
than the tenant. If you have previously written us a bad check we are unable to
accept any more checks from you.
Our hours of operation are from 7:45 a.m. to 3:00 p.m. We accept rent
at our main office on Pershing Road. For your convenience we have a night drop on
the side of the building for our after hours rent payers. For the first six working
days there is a drive thru where you can pay your rent. Just make sure you have
your statement. This is a very fast and convenient way for some of our tenants to
business on their lunch hour.
At this time we do not accept credit or debit cards for rent payments.
If you have any questions don't hestitate to call Trayce or Becky at 740-454-9714.
They will be more than happy to help with all your customer service needs.
The Rent Collections Department is also in charge of our Community
Service Program. Community Service is the performance of voluntary work or duties
that are a public benefit, and that serve to improve the quality of life, enhance
resident self-sufficiency, or increase self-responsibility in the community.
All resident should know that Community Service is not employment
and may not include political activities. The Community Service requirements mandate
that each non-exempt adult household member shall either contribute eight hours
per month of community service within thier community or participate in an Economic
Self-Sufficiency program for eight hours per month.
ZMHA recognizes volunteering at local agencies and schools as community
service. Babysitting is not recognized as community service unless the person you
are babysitting for is performing community service. We also have the Good Tenant
Exemption(GTE). If you don't receive any fines, late fees, warnings, and/or complaints
we give you the GTE. The GTE will credit your community service account eight hours
every month that you recieve it. For more questions on Community Service please
contact Becky at 740-454-9714. |
ZMHA Office Closed
for Lunch
The office is closed at 12:00
PM until 12:45 PM every day. |
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